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Delivery Information

Our products come in range of varieties and some are hand delivered and some are couriered. Different Products have different expected delivery time. Couriered products can take up to 6-10 days and there are products which can be hand delivered Same Day or Next Day.

We will initially confirm that we have received your order by sending you an e-mail. The Delivery Date at checkout is applicable for products which are hand delivered.

Same Day Orders for India are accepted till 6 PM IST. For Same Day Midnight Delivery cut off time is 4 PM IST. For Next Day Early Morning Delivery, the cut off time is 6 PM IST. All orders defaulting these time limits will be tried for desired delivery but there is no responsibility or commitment from Buds and Florets to deliver those products at desired time and date. All such Orders would be fulfilled next day for regular delivery.

Buds and Florets recommends you to place your order 1 day in advance. it will be highly appreciable.

Please note that we will attempt delivery of the items once. In case the delivery is not executed during this attempt due to wrong address/recipient not available/premises locked, the customer shall still be charged for the order.

Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered.

Order deliveries are not assured on National Holidays. It would be done on the next working Day.

The product will be delivered only in the cities mentioned in the List of serviceable cities.

We will try to deliver the product in the preferred window of time selected at the checkout. However, this is only indicative of your choice and our delivery time can still differ sometimes.

Correct and elaborate Address (with landmark) and contact number of the recipient is a must while placing the order.

In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date and time.

Delivery will not be redirected/ redelivered to any other address without extra charges.

Order will not be considered for refund in below mentioned status: Wrong phone or Cell or Extension number/not working/no reply or not connecting/reachable and delivery is not done/Recipient refused the products/Delivered the product at the Gate/ Reception/ Neighbour.

Gift Message

If you are sending your flower bouquet as a gift simply enter your chosen message when you checkout. The message will appear on the gift card which is included with the flowers. Please ensure you have the full recipient's address including postcode. Failing this, the delivery of your order will not be ensured in time.

Availability

Although every effort is made we can not guarantee that any arrangement will be exactly like the displayed picture. Products are subject to availability whilst stocks last and we reserve the right to substitute unavailable varieties with others.

Same Day Orders

Same Day Orders are not time specific and we can chose any time of the day to deliver your order, though we try our best to deliver the product within the selected time frame at the checkout process. Orders received for Same Day Delivery after 6 PM are not guaranteed to be delivered the same day. If Same Day delivery is not possible then the Order will be delivered next working Day.

Midnight Delivery: If the Occasion is on 1 January, Select the Delivery Date as 31st December at the checkout and select the time frame 11:30 to 12: 30 AM. This will mean that the order will be delivered to the receiver around 12:00 AM of 1st January. The deadline to receive orders for Same Day Midnight Delivery is 4 PM. Any Orders that are registered after 4 PM for Same Day Midnight Delivery are not guaranteed though we try our best to deliver every order on the table. In case of failure, the order will be delivered next day on priority.

Early Morning Delivery: The deadline for accepting Early Morning Delivery Orders is also 6 PM. All Orders for next day Early Morning Delivery booked after 6 PM are not guaranteed to be delivered on time though we try our level best to cater all needs of customers and we understand the urgency. In case the Orders are not delivered in Early Morning Timings then in such a case than we try to be closest and try to deliver before 12 PM.

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